Cookie Policy

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at: www.allaboutcookies.org

The list below describes the cookies we use on this site and what we use them for.

First Party Cookies

These are cookies that are set by this website directly.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information.We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google's position on privacy as regards its analytics service at www.google.com/analytics/learn/privacy.html

CANDDi: We use CANDDi to collect information about visitor behaviour on our website. CANDDi stores information about what pages you visit, how long you are on the site and what you click on.

We use a session cookie to remember you have logged in and to track your cart if you are creating an order. We deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.

More information on session cookies and what they are used for at www.allaboutcookies.org/cookies/session-cookies-used-for.html

We also use first party cookies so your browser remembers that certain information has been displayed to you, so that it is not displayed more than once or once you have acknowledged reading it. This includes the message informing you that our site uses cookies.

Third Party Cookies

These are cookies set on your machine by external websites whose services are used on this site.

Cookies of this type are used for analytics and performance monitoring via New Relic and CANDDi. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

Third party cookies may also be set by sites we use to load Javascript functionality, these include Google.com and JQuery.com.

Lucky Orange Web Analytics Service: This site uses the Lucky Orange analytics system to help improve usability and the customer experience. Lucky Orange may record mouse clicks, mouse movements and scrolling activity. Lucky Orange may record keystroke information that you voluntarily enter on this website. Lucky Orange does not track this activity on any site that does not use the Lucky Orange system. You can choose to disable the Lucky Orange Service here. Note, that doing so will disable other features of the Lucky Orange system that this site employs such as 1-to-1 support chat.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.