Barritec Nominet Terms & Conditions May 2015

Business name and contact address: Barritec Ltd, Building Three, Riverside Way, Camberley, GU15 3YL
Contact number: 03330550325
General email address:

Your contract with Barritec Ltd

If you would like Barritec to register or renew domain names on your behalf, this will proceed strictly under the terms of the following contract.

  1. In this contract "You" means the registrant of the domain names, and "We" or "Us" means Barritec Ltd.
  2. "Nominet's Ts & Cs" means Nominet's terms and conditions here

Please contact Barritec Ltd using one of the contact methods above, outside of office hours please email us at . We will respond to all points of contact within 1 business day and aim to resolve any issues you have within 5 business days.

Abuse Complaints

If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us at the address above with as much detail about the abuse. We will investigate your complaint immediately. Alternatively email us at .

Complaints and escalation process (detailing time frame) - Please see below

If you wish to make a complaint about a service you have received, please submit an email to us at including as much detail from the issue you have. We will acknowledge your complaint within 1 business day and aim to resolve any issues within 5 business days.

If you are not happy with the initial outcome of your complaint, than please feel free to escalate your issue to Nominet (the .uk registry) here: http://www.nominet.org.uk/disputes/complaining-about-registrar/complaints-procedure

If you register or renew a Nominet domain, Nominet's Ts & Cs form a contract between you and Nominet. By asking Barritec Ltd to register or renew a domain, you indicate not only that you agree to these Nominet's Ts & Cs, but that you've read them and understood them.

T&C’s for registrants including Nominets domain name registration T&C’s: http://www.nominet.org.uk/uk-domain-names/registering-uk-domain/legal-details/terms-and-conditions-domain-name-registration

Domain Expiry & Renewal

All domains are renewed on an annual basis, we will send out reminder emails 30 days, 14 days, 7 days and 1 day before expiry. We will send the emails to the email address on the account; it is the registrant's responsibility to make sure their contact details are up to date. Barritec Ltd take no responsibility if your domain renewal fails due to your contact details being incorrect.

If you do not wish to renew a domain please make sure you contact us a minimum of 14 days before your domain expires by emailing us at .

If you do not renew your domain before its expiry date it will have all services we provide suspended and you will have up to 30 days (protected period) after to renew the domain name at the original renewal fee.

After 30 days your domain will be suspended and will go into a 60 day grace period which you can still renew your domain name but with an additional redemption fee of £50 + VAT. This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar. Barritec Ltd will not guarantee the renewal of a domain name.

Contract Termination

If you no longer wish to carry on with your contract with Barritec Ltd please email us no less than 30 days before your services are due to be renewed. Your account will only be deemed as terminated once all outstanding balances have been paid in full.

Domains will only be considered for transfer once all balances have been settled. Barritec Ltd will not charge you for transferring a domain(s) away to another registrar’s tag. The customer acknowledges that termination of the agreement for any reason will result in Barritec Ltd ceasing to provide the applicable services, with the consequences that flow from such cessation, including (but not limited to) deletion of data e.g. hosting account(s) and mailboxes.